Wallet & Serum
Cannot deposit Knots?
Due to the Metamask wallet compatibility issues, deposit Knots in the built-in browser in the Metamask wallet will fail. It is recommended t...
How do I withdraw my serum?
In the game, click "Wallet" - "Withdrawal" to jump to the official website for withdrawal. In the "Vault" screen of the official website, yo...
How to buy Serum?
1. Go to https://karmaverse.io/zh/karmaversezombie2. Click "Buy SERUM"
How can I link a Metamask wallet?
Click the link below to learn how to link to a Metamask wallethttps://metamask.io/faqs/For more information:https://docs.google.com/document...
Why I downloaded Metamask, but it still prompts me to download?
1. Please open metamask, click browser in the menu, and enter app.karmaverse.io in the URL bar to enter the game.2. Then click Settings - Up...
Can I change the email address bound to my MetaMask account?
We are sorry that MetaMask does not support changing the bound email address at this moment. Since the email is directly related to your wal...
Why does my NFT fighter in the MetaMask wallet not appear in the game?
On the "Vault" screen of the website, you can choose "Deposit" to transfer your current wallet assets to the game. If you have clicked "Depo...
I forgot my mnemonic phrase, how do I log in to the wallet?
You can't log in to the wallet without your mnemonic phrase.Since the wallet is directly connected with your personal property, in order to ...
Why do the same amount of NFT assets show different USDC prices?
Since the price of the virtual currency fluctuates, the price you see may be different.
Why are my in-game assets different from those displayed on the website?
On the Vault" screen of the website, you can select "Deposit" to transfer the assets in your current wallet to the game.If you have clicked ...
When purchasing it appears: Order could not be matched, Error Status Code: '404'.
Due to the network, there may be a delay in the transaction, please try again later. If you are still unable to make a purchase, please cont...
How to convert Serum to Knot?
1. Withdraw Serum to Metamask wallet2. Enter Serum asset page3. Click "Swap" and select "Convert to Knot", then Serum can be converted to Kn...
Need more help?