How to register a game account?
1. Open the game, and click Register. 2. Enter your email address and click Send Verification Code. 3. Enter the code and click the Register...
How to change my game name?
1. Go to https://app.karmaverse.io/quest2. Click Login3. Click Settings4. Change the username5. After changing it, the game id wil...
Can I change the email address bound to my game account?
We are sorry that the game does not support modifying the bound email at the moment. Since the email is directly related to your wallet, in ...
How to log in to my account？
1. Email + Verification Code2. Guest mode (It is possible to lose your account if you log in as a guest)
How to log out my account？
1. Click your avatar2. Click Settings3. Click Log Out
How do I get my account back?
If you logged in as a guest before and logged out of the account, please log in as a guest with the same device, and then you can return to ...
What should I do if the message "Email has been used" is displayed?
If you have already registered with your email on the official website, please log out of your current game account and choose to log in to ...
Why can't I receive the verification code in my email?
Please make sure that you have entered the correct email address. Please also avoid sending emails multiple times in a short period of time,...
How can I find my account ID?
1. You can find your account ID in [PLAYER PROFILE-ABOUT], on the top left corner of the screen, case-sensitive.2. Also you can find it on g...
Can I log into the same account on different devices?
The same account can be logged in on different devices, but only one device can be online at the same time. You can create sub-accounts on t...
How can I know my account ID?
1. You can find your account ID in [PLAYER PROFILE-ABOUT], on the top left corner of the screen, case-sensitive.2. Also you can find it on t...
How many accounts can be logged into one device?
One device can currently be logged into a maximum of 3 different accounts.
Why can't I log in to my account with the emulator?
We made our game for mobile devices, not PCs. Please download the game on your phone.
Need more help?Contact us